Data protection declaration

Data Protection Declaration Sunny Portal

We know that careful treatment of your personal data is very important to you. SMA places the utmost importance on protecting personal data. “Personal data” means any information concerning the personal or material circumstances of an identified or identifiable individual. Examples of personal data include email addresses, names and postal addresses. We use and process your personal data within the limits of the statutory provisions on data protection and data security applicable in the Federal Republic of Germany. Below, you will find information on which data is recorded when you visit our home page and how this is used.


Any personal data that SMA collects about you will be treated as strictly confidential and will not be passed on to third parties without your express consent. SMA may use personal data for internal purposes, e.g., for data analysis, research or to improve its products.


Person(s) responsible:

SMA Solar Technology AG
Datenschutzbeauftragter (Data Protection Officer)
Sonnenallee 1, 34266 Niestetal, Germany


Websites document and store, among others, the following data, if you make it available to SMA:

  • User data: Ms./Mr., first name, last name, company, street, house no., ZIP code, city, federal state, country, time zone, telephone number, fax number, email address, date of birth, customer no., user name or password
  • PV system data: PV system name, PV system identifier, commissioning date, company, street, house no., ZIP code, city, federal state, country, time zone, longitude, latitude, altitude, nominal PV system power, manufacture, module type, system description, system image
  • Customer data: Ms./Mr., first name, last name, company, street, house no., ZIP code, city, federal state, country, time zone, telephone number, fax number, email address, customer no., VAT registration number
  • Connection data: date, time, IP address, browser, operating system, device

SMA collects personal data to provide you with requested services, to process your contracts, but also for internal purposes, e.g., for data analysis, research, or to improve its products, or to get in touch with you regardless of contract. SMA will treat any personal data as strictly confidential and will not pass it on to third parties without your express consent. In the absence of your permission, SMA will only collect, process or use personal inventory and use data in so far as this is necessary for the processing of the contractual relationship and for the utilization and settlement of telemedia.

When registration is complete your user name will be visible to other members. You can choose to keep your user name private by changing your settings. You can also post additional data on your profile or installation and make that data visible to other members. Various settings allow you to define how much data will appear on your profile. You can thus decide which data will be visible to other users. Detailed information is provided next to each function.

SMA also collects nonpersonal data (anonymous data) in such a way as to prevent direct identification of a specific person. SMA may collect, use, share or disclose nonpersonal data for any reason. SMA uses these data to create regional irradiation charts for example. These data can in turn be used to create solar forecasts which in future will considerably improve the integration of photovoltaics into the utility grid.

If we choose to use data for any purpose that requires your legal consent, we will always ask for your permission first and log your response in accordance with data privacy laws. You may withdraw your consent at any time effective for future and/or object to any future use of your data for advertising, marketing or opinion research. Simply contact us if you want to withdraw consent or raise an objection. Use the contact information below and you will only be charged for the cost of the telephone call.


To make the online SMA experience as convenient as possible for you, we use cookies (temporary and permanent). Cookies are small text files that allow users to be identified without having to log onto the website each time. We also use cookies to anonymously collect data for statistical analysis.

These websites use Google Analytics, a web service analysis tool from Google Inc. ("Google") Google Analytics uses so called "cookies," which are text files saved on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and saved by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties, where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of these websites. By using these websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Consent to the collection and storage of data can be revoked at any time with future effect.


Please address questions about data protection at SMA or about the storage, processing and deletion of personal data to:

SMA Solar Technology AG
Datenschutzbeauftragter (Data Protection Officer)
Sonnenallee 1, 34266 Niestetal, Germany
Email: Datenschutz@SMA.de


Niestetal, March 2014
SMA Solar Technology AG

© SMA Solar Technology AG | Version: 2.0

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